We are a homes and communities organisation managing over 8,500 homes across Co. Durham. Our mission is ‘providing great homes sustaining strong communities and building a successful business.' We recognise that to make communities vibrant places to live, we must do more than just letting and repairing homes.
Going above and beyond the traditional duties of a landlord we work closely with our communities to improve employment and training opportunities, health and financial confidence and to bridge the digital divide that exists within our communities.
We take an innovative, inspired approach to our work, ensuring that we deliver positive outcomes. We’ve ambitious plans to grow which includes broadening our income streams, investing further in our homes, diversifying our tenure offer and growing the business geographically.
Our headquarters are based on the Durhamgate development in Spennymoor and is home to our 130 members of staff. The homes we manage are spread across 19 different communities within Co. Durham. We also have Foundations our community hub situated in Church Street, Shildon which runs a number of community projects.
Farrell House, Arlington Way, DurhamGate, Spennymoor, County Durham DL16 6NL
Visit Foundations for more information.
For more information visit our neighbourhood page.
Day-to-day the running of livin is over seen by our senior management team made up of a Chief Executive and three executive directors, all of which report directly to livin’s board.
Colin started his housing career in Sheffield in 1984. He moved North in 1986 and developed his career in County Durham, Teesside and Northumberland. He was appointed to his first Chief Officer post, in Northumberland, in 1999. He now has 30 years’ experience in social housing and local government.
Appointed as Chief Executive for livin in 2009 Colin is responsible for leading livin in accordance with the vision, values, and business priorities established by the Board.
Colin holds a BA Hons degree in Social Science, Postgraduate Diploma in Housing Administration and a Master’s Degree in Business Administration (MBA), he has been a member of the Chartered Institute of Housing since 1985 and a Fellow since 2004.
Alan is a housing and human resources professional with over 30 years’ experience in the management and delivery of public services.
In 2009 Alan took his first director’s role with the newly formed Sedgefield Borough Homes. With a passion for improving lives and communities, as part of his current role Alan is responsible for livin’s Housing and Business Development department which leads on providing added value services.
This includes tackling the social and economic issues that exist locally through interventions such as community development, digital inclusion/transformation, employability support, community investment and partnership work. Alan also leads on core corporate services including tenancy management, Human Resources, ICT, business strategy, performance and marketing.
Alan has postgraduate diplomas in Housing, Management Services and Human Resource Management as well as a Master’s in Human Resource Management and is a member of both CIH and CIPD.
Wayne started his career as a Chartered Architect working for a number of years in Wales before moving into his first social housing role in 1992 at Caerphilly County Borough Council.
Wayne took his first directors position in 2002 Bristol City Council where he was responsible for public housing repairs and capital investment to 33,000 properties as well as overseeing older peoples services.
Since 2009 Wayne has lead livin’s property and development section managing the repairs and maintenance contract, asset management, new build development, facilities, sustainability, energy efficiency, grounds maintenance and adaptations service.
Wayne is a member of the Accent North East Region Customer Services Committee and also sits on the Ferryhill and Chilton Master Plan Steering Group.
Executive Director Finance and Governance since July 2015, Sean has worked in both industry and the charitable sectors and has 13 years’ of housing experience.
Sean started his career in housing with Gentoo, before progressing to Finance Director at Romag Limited in 2011. Prior to joining livin, Sean was the Director of Financial Planning and Risk for Moat Homes based in the South East of England.
Sean has a wealth of expertise and leads the Finance and Governance function. He is a fellow of the Association of Chartered Certified Accountants and is qualified corporate treasurer.
Ian served for more than thirty years for the Fire and Rescue Service, holding board level responsibility for risk and resilience, learning and development, personnel, health and safety, information and communication technology, research and development and diversity as well as sharing the corporate responsibility for the overall performance and budgetary status of the service. Having attended many incidents in people’s homes, this unrivalled experience taught Ian the importance of the relationship between community safety, social housing provision and the community well-being.
Through this experience and expertise, Ian is able to play a positive role in helping to lead livin to its continued future success. Ian is also a member of the board of the National Tenant Voice.
Most of Alan’s working life has been in transport and distribution in a variety of operational and management roles. Since retiring he has trained for work in the voluntary sector, with a particular interest in welfare rights and benefits.
Alan is committed to making a meaningful contribution to the success of livin overall as a social housing provider for the benefit of all tenants, their families and communities.
Adele has worked in health and social care for over 14 years in local government and voluntary sectors, managing an information service providing advice to disabled people and carers regarding a variety of issues including housing and employment.
Adele strongly believes in quality service provisions, having worked for Durham County Council Children and Adults Services with responsibility for the Services Quality Assurance Programme and Policy Framework. Currently Community Events Manager for Darlington Elim Church she is responsible for the development and delivery of community outreach events, and is passionate about building strong community links, using these skills and beliefs to support livin to work with the community at heart.
Oliver is a business advisor and qualified accountant with over 25 years’ experience of helping organisations across the private, public and not for profit sectors achieve their potential by doing things better. He is passionate about social housing and wants to use his skills and experience to help livin and the communities it serves grow and prosper.
The Board is supported by four committees: Housing & Communities, Assets and Development, Audit and Risk and HR and Remuneration. The Committees are responsible for reviewing effectiveness and making recommendations to the Board for changes where necessary.
The Housing and Communities Committee comprises: Adele Barnett (chair), Dennis Bradley (vice chair), Ian Youll, Alan Fletcher and Ian Geldard.
The committee is responsible for monitoring customer experience and satisfaction levels.
The Assets and Development Committee comprises: Dennis Bradley (chair), Alan Fletcher (vice chair), Ian Youll, Oliver Colling, and David Walton.
The committee reviews and monitors livin’s programme of development and the effective management of livin’s existing assets, paying particular focus to risk management.
The Audit and Risk Committee comprises: Oliver Colling (Chair), Norman Rollo (Vice Chair), Adele Barnett, David Walton and Ian Geldard.
The key responsibility of the committee are risk, control and governance and associated assurance through a process of constructive challenge.
The HR and Remuneration Committee comprises: Norman Rollo (chair), Adele Barnett (vice chair), Ian Youll, Alan Fletcher and Dennis Bradley.
The principle responsibilities of the committee is to provide oversight over the appraisal arrangements for the Chief Executive, and remuneration arrangements for the Chief Executive and Executive Directors in accordance with their contracts of employment.
Our mission is... 'Providing great homes, sustaining strong communities and building a successful business'
Our vision is 'Building a sustainable and successful business that provides great homes and supports tenants to improve their lives'
Our ethos is 'Raising aspirations'
Our values are FOREVER PLUS which means Fairness, Openness, Respect, Enterprise, Value, Excellence, Reliability, Productive, Lean, Unified and Sustainable
Why we do it
To improve lives by raising the aspirations and ambitions of our organisation, our people and our communities
Plan A sets out the business objectives for livin. The two year plan outlines our strategic direction and sets clear priorities including how these will be measured and what success will look like. Agile in its development and design, Plan A will be adapted to deal with unforeseen circumstances or changes in the communities or markets in which we operate.
Click here to view a summary of Plan A
To view our previous corporate plan click here.
Our Value for Money report is an annual assessment we undertake to assess how resources are being used and to ensure we provide the best services at the best prices.
The report includes how much our services cost, how they compare to other housing associations, how efficiencies are being made and how all of this contributes to providing quality homes, support and vibrant communities.
We are committed to the principles of equality and diversity. Equality is about ensuring that people from all sections of the community have fair and equal access to our services and employment and training opportunities. Diversity is about understanding and valuing people’s differences and making sure everyone is treat in an appropriate way.
If you’d like to speak to someone about Equality & Diversity at livin email email@example.com or telephone 0845 505 5500.
Our performance management framework aims to ensure we deliver efficient and effective services that are continually improved and aligned to Plan A – our Business Strategy. Performance is measured against three key corporate themes which are:
We measure our performance against other similar housing associations using data from HouseMark to ensure at both a regional and national level we are delivering high standards.
Our Annual Report sets out what livin has achieved during 2015/16, including examples of the good work that staff have done and the outcomes achieved for our tenants, communities and livin as a business.
We are a dynamic and forward thinking business with ambitious objectives. If you are a committed professional ready to make your mark in the social housing sector then we’d love to hear from you, visit our current vacancies page to find out more.
For details on livin's Competency Values framework click here.
We offer an excellent salary structure and career average pension scheme, as well as a range of salary sacrifice employee benefits including a car scheme, bicycle purchase scheme, critical illness cover, gym membership, childcare vouchers and more. We provide excellent facilities for our staff, located at our newly built office at Durhamgate in Spennymoor.
We believe that our staff are one of our greatest assets and are key to helping the company move forward. In a vastly changing environment we recognise the need to develop our staff through corporate and individual training, to make them the best in their field.
We are a family friendly employer with a generous annual leave entitlement, flexitime scheme and flexible working policy to help you to find the right work/life balance for you.