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Contact us

Contact us

Can we answer your query online?

Before you take the time to get in touch, have a look at our most frequently asked questions to see if we can answer your query online.


My livin Space

The most secure way of contacting us and managing your tenancy is through My livin Space. Not yet registered? You can do so below.

Online enquiry

Alternatively you can contact us using the enquiry form below. Simply complete and submit, and our customer service team will get back to you the same day, or if out of hours the next working day.


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Social media

You can contact us on Facebook or Twitter, and our customer service team will respond to you the same day. Any messages received outside of our opening hours will be responded to the next working day.

Opening hours

Our usual opening hours are Monday to Friday 8.15am - 5.15pm (online customer services available until 7pm). 

If you need to speak to an advisor but your call is not urgent, please ring later in the day when the lines are quieter. Alternatively, you can contact one of our friendly online customer service advisors via any of our online channels – live chat, My livin Space or email via or Facebook/Twitter, and your query will be dealt with this way.

Telephone enquiries

If you would prefer to contact us by telephone please contact our customer service team on 0800 587 4538.

Press enquiries

For livin press enquiries please contact Eileen Cotterill, Marketing and Communications Advisor at livin on  0845 5055500 or email

Business enquiries

For all business enquiries please telephone 0845 505 5500, or email

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