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Contact Us

Contact Us






You can contact us in the following ways:

Online: Send us a secure message by logging into your My livin Space area or by completing an online enquiry form



Customer Services (inc repairs) from a landline: 0800 587 4538

Customer Services (inc repairs) from a mobile: 0300 111 2344

Switchboard: 0845 505 5500

Fax: 01388 424681

Write to:        livin
                     Farrell House
                     Arlington Way
                     County Durham
                     DL16 6NL

Request a home visit

You can now request a home visit by calling our customer contact centre on the above number, emailing us at or completing our home visit request form.

For weekend or emergency out of hours repairs please ring freephone number 0800 917 1773.

You can also email the following services directly:

Smart Money Team -

Resident Involvement Team -

Support and Intervention Team -

Human Resources:

Home Choice Team:

Central Admin Team:

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