Contact Us

Contact Us






You can contact us in the following ways:

Online: Tenants can send us a secure message by logging into your My livin Space account.



Customer Services (inc repairs) from a landline: 0800 587 4538 (Freephone)

Switchboard: 0845 505 5500

Fax: 01388 424681

For weekend or emergency out of hours repairs please ring freephone number 0800 917 1773.

Write to:       livin

                     Farrell House
                     Arlington Way
                     County Durham
                     DL16 6NL

Request a home visit

You can now request a home visit by calling our customer contact centre on the above number, or by emailing us at

You can also email the following services directly:

Smart Money Team -

Resident Involvement Team -

Support and Intervention Team -

Human Resources:

Home Choice Team:

Give feedback:

Media enquiries

All media enquiries should be directed to The Works on 0191 385 1769 in the first instance.



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