We have an exciting new opportunity for you to get involved and have your say.
We want to make sure that our processes for dealing with damp and mould concerns are effective and meet your expectations. We would like you to be involved in carrying out an in-depth review to:
a) Look at how we manage and process repairs, complaints and claims relating to dampness and mould; and
b) Review our asset management damp and condensation investigation process to make sure it’s fit for purpose.
This consultation will be carried out mainly online via meetings on Microsoft Teams, however, we may ask you to pop along to meetings, complete surveys, read documents and speak over the telephone. You can choose how much or how little you do to help us.