Before you can bid on one of our homes, you must first have an active account with Durham Key Options. If your account is active and you are still encountering problems, please contact us.
How long will it take for my application to be processed?
We have up to 10 working days to start processing your application. The timescale on how long it will take from this will vary depending on how long it takes to receive any further information required.
How can I get involved with Livin and help to shape services?
To find out more about the different ways you can get involved, please visit our getting involved section.
There's no Plan B. There's no Planet B either. It sets out ideas for the future. It aims to deliver a brilliant customer experience. It sets out 23 ambitious challenges. It's radical and realistic. It sets out a path to success. It's flexible. It can cope with the things we do not yet know. We are one team. Plan A is our map to a better future. It's the next step in our journey.