In the meantime, should you need advice and support, we would suggest that you visit the Advice in County Durham website at this address http://www.adviceincountydurham.org.uk/ where you can learn more about all of the advice and services available across County Durham.
Should you need specific help or advice about debt and borrowing, budgeting and saving, Welfare Reform and benefits, or money problems, you can get free, impartial advice from the Money Advice Service. See their website at this address: https://www.moneyadviceservice.org.uk/en, or call 0800 138 7777.
You can also get local help with debt and benefits with the following organisations:
Durham City Council’s Welfare Rights Service (Welfare Rights can give you information on what benefits you are entitled to and how to claim these, and also with appealing should you have been refused a benefit). Telephone 03000 268 968, or see their website at: http://www.durham.gov.uk/welfarerights.
Citizens Advice Bureau who can help with benefits, work, debt and money, consumer advice; family issues, housing, immigration, and health. You can see the website at this address: http://citizensadvicecd.org.uk/help/ or call the Advice Line on 03444 111 444 Monday to Friday 10am to 4pm, or the Debt Advice Line on 0300 323 2000 - Monday to Friday 9am to 12 noon.
If you are a Livin Housing tenant a new service will be available to help with Welfare Benefits. More information will be posted on our website and social media sites soon.