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Important Notice: Monkey Announcement

As the Monkey Project in County Durham comes to close in August, we would like to share some of the successes the project has seen since it started in 2013. It is estimated that the Monkey Project helped nearly 7,000 people from County Durham with money related support and the savings to landlords from helping people keep their tenancies is valued at £1,300,000 through less court cases and evictions. Take a look at these statistics:

5,251 people used affordable furniture solutions

2,016 people used affordable fuel

56% of people were more financially confident as a result of using the project

What happens next?

Future funding:

The project has been funded by the BIG Lottery for the past 5 years, and we hope to start the project again in the future, so we have applied for more funding - we will let you know on Livin website, Facebook and twitter when we hear anything.

Other support:

In the meantime, should you need advice and support, we would suggest that you visit the Advice in County Durham website at this address http://www.adviceincountydurham.org.uk/ where you can learn more about all of the advice and services available across County Durham. 

Should you need specific help or advice about debt and borrowing, budgeting and saving, Welfare Reform and benefits, or money problems, you can get free, impartial advice from the Money Advice Service.  See their website at this address: https://www.moneyadviceservice.org.uk/en, or call 0800 138 7777.

 

You can also get local help with debt and benefits with the following organisations:

Durham City Council’s Welfare Rights Service (Welfare Rights can give you information on what benefits you are entitled to and how to claim these, and also with appealing should you have been refused a benefit). Telephone 03000 268 968, or see their website at: http://www.durham.gov.uk/welfarerights. 

 

Citizens Advice Bureau who can help with benefits, work, debt and money, consumer advice; family issues, housing, immigration, and health.  You can see the website at this address: http://citizensadvicecd.org.uk/help/ or call the Advice Line on 03444 111 444 Monday to Friday 10am to 4pm, or the Debt Advice Line on 0300 323 2000 - Monday to Friday 9am to 12 noon.

 

If you are a Livin Housing tenant a new service will be available to help with Welfare Benefits.  More information will be posted on our website and social media sites soon.

Discount cards:

Those people who have received a discount card through the Monkey Project will still be able to use it up until 31 December 2018 at the following retailer

Company

Address

Telephone

A+S Carpets

143 Front Street

CHESTER-LE-STREET

County Durham

DH3 3AU

0191 387 1382

A+S Carpets

The Future Business Park

SHILDON

County Durham

DL4 2RB

01388 772605

Baileys Blinds

34 High Street

SPENNYMOOR

County Durham

DL16 6DB

01388 813267

Baileys Blinds Darlington

72C Skinnergate

DARLINGTON

County Durham

DL3 7LL

01325 286045

Dreams furnishings Peterlee

13 Seaside Lane

PETERLEE

County Durham

SR8 3PG

0191 527 3208

Dreams furnishings Spennymoor

61 High Street

SPENNYMOOR

County Durham

DL16 6BB

01388 417484

Frank's the flooring store

1 Watling Road

BISHOP AUCKLAND

County Durham

DL14 9AT

01388 608833

Frank's the flooring store

Russell Street

DARLINGTON

County Durham

DL1 1PT

01325 361144

Frank's the flooring store

16 Cambridge Street

SPENNYMOOR

County Durham

DL16 7SG

01388 815770

Frank's the flooring store

Stranton (opp tesco)

HARTLEPOOL

Cleveland

TS25 1QS

01429 266076

Homefair blinds

8 Newgate Street

BISHOP AUCKLAND

County Durham

DL14 7EG

01388 417071

Homefair blinds

55 Front Street

CHESTER-LE-STREET

County Durham

DH3 3AA

0191 340 6662

Homefair blinds

20 Middle Street

CONSETT

County Durham

DH8 5QJ

01207 437852

Homefair blinds

40 Northgate

DARLINGTON

County Durham

DL1 1PP

01325 271388

Homefair blinds

The Gates Shopping Centre

DURHAM

County Durham

DH1 4SJ

0191 340 9370

Homefair blinds

38B Middleton Grange Shopping Centre

HARTLEPOOL

Cleveland

TS24 7RD

01429 599492

Homefair blinds

7/10 Seaham Grange Industrial Estate

SEAHAM

County Durham

SR7 0PR

0191 597 3170

Mayfair carpets

3 - 7 Front Street

STANLEY

County Durham

DH9 0JE

01207 235266

The Flooring store Durham

Main Street Service Centre

FRONT STREET

Framwellgate Moor, Durham

DH1 5EJ

0191 383 9413

Take a look at what some people has said about the project...

“The mentor helped me with lots…I wouldn’t have known what to do otherwise, I didn’t know about any of the support out there…they did all the paperwork to help me get a grant for furniture from the council and helped me manage my debts”

 

“the Money Mentor was a big help, he dealt with everyone for my debts…I’m now more on less back on top of it”

 

“I’ve never been in rent arrears before in my life, I’ve never not worked…the mentor helped me with stress and calmed me down…I would have been a wreck”

 

“the mentor spoke to the Universal Credit people, my landlord and utility providers to sort out my debts and manage repayment, they visited me at home and sorted out my applications”

 

“they really helped me loads…from contacting them by email as I had no credit on my phone, to someone calling me and coming out to see me in a couple of days…They sorted out a food parcel as well as gas and electric"

 

“I’ve got no parents or family to help out so I really don’t know what I would have done without their help”

PLEASE NOTE: our website, Facebook and twitter accounts will not be active from the end of August, so if you need any information please do not hesitate to call Livin Customer Service Team on 0800 587 4538, who will be able to refer you to someone who can help.

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