Housing Support
Our experienced housing team are here to make sure the house you live in really is your home. If your circumstances have changed or perhaps you are joining us for the first time, we can support you to making the right decisions for you and your family.
We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.
If you are at risk of being homeless, please contact your local housing solutions team.
If you are experiencing domestic abuse or violence we can help you.
Our support services
During the coronavirus pandemic, we are offering additional support to older and more vulnerable tenants.
If you require urgent assistance with food, finances, loneliness, mental health, gas and electricity, domestic abuse, white goods, medicine or baby products please contact us.
Need assistance over a weekend or out of hours?
Call 0800 587 4538 to speak to our out of hours call centre.
Is your house not right for you?
It may be too big or too small, or you may be unable to manage it due to a change in circumstances or due to ill health. We can help you work out the best options for your future and if necessary liaise with your health worker to make this easier for you.
Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.
Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.
Money support Money support
We provide housing support to over 16,000 tenants but we know sometimes individual circumstances need tailored support. Take a look at how we have helped people.