Housing Support

Our experienced housing team are here to make sure the house you live in really is your home. If your circumstances have changed or perhaps you are joining us for the first time, we can support you to making the right decisions for you and your family.

Man looking out of the window

Anti-social behaviour

We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.

Lady holding up a house key

Homelessness

If you are at risk of becoming homeless, please contact your local housing solutions team.

Broken glass on the floor, person crouched with head in hands

Domestic abuse

If you are experiencing domestic abuse or violence we can help you.

Safeguarding

03000 267 979 03000 267 979

Social isolation

How we can help How we can help

Living with Dementia

Dementia support Dementia support

Our support services

During the coronavirus pandemic, we are offering additional support to older and more vulnerable tenants. If you require assistance with food, finances, loneliness, mental health, gas and electricity, domestic abuse, white goods or baby products please contact us. Need assistance over a weekend or out of hours? Call 0800 587 4538 to speak to our out of hours call centre

Is your house not right for you?

It may be too big or too small, or you may be unable to manage it due to a change in circumstances or due to ill health. We can help you work out the best options for your future and if necessary liaise with your health worker to make this easier for you. We have other homes currently available that maybe more suitable for you.

Money support

Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.

Couple at kitchen table looking at papers

Money support

Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.

Find out more Find out more

Ways we're helping you

We provide housing support to over 16,000 tenants, but we know sometimes individual circumstances need tailored support.

Take a look at how we have helped other customers with their housing issues and more complex situations.