Housing Support

Our experienced housing team are here to make sure the house you live in really is your home. If your circumstances have changed or perhaps you are joining us for the first time, we can support you to making the right decisions for you and your family.

Man looking out of the window

Anti-social behaviour

We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.

Lady holding up a house key

Homelessness

If you are at risk of becoming homeless, please contact your local housing solutions team.

Broken glass on the floor, person crouched with head in hands

Domestic abuse

If you are experiencing domestic abuse or violence we can help you.

Safeguarding

If you are concerned that a vulnerable adult or a child is at risk of abuse or neglect call Social Care Direct on 03000 267 979.

If you think they are in immediate danger call 999 first, before contacting Social Care Direct.

There can be lots of situations where someone can be neglected or abused so if you are worried about it – report it.

Social isolation

We will work one-to-one with you, looking at your individual barriers, issues and working to support you moving forward.

If you are struggling or feel that you need some support please call the NHS support line on 0800 0516171 or tell us you need help by completing our form

Money support

Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.

Couple at kitchen table looking at papers

Money support

Your home can sometimes become too difficult to manage. Speak to us about getting back on your feet with your money or about moving on to something more suitable for you.

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Ways we're helping you

We provide housing support to over 16,000 tenants, but we know sometimes individual circumstances need tailored support.

Take a look at how we have helped other customers with their housing issues and more complex situations.