Money Support

We can help you make the most out of your money by providing expert financial support from budgeting and benefits to insurance and energy advice.

Universal Credit

If you claim Universal Credit or have had a change in circumstances, our Welfare Benefits Advisors are here to help. Your Universal Credit will be cut this autumn. We can support you to manage this change.

A prepayment electricity meter

Fuel bills are going up in October 2021

The energy regulator, Ofgem, has announced that the energy price cap is going up by approximately £12 a month. Beat the price hike now by switching to a cheaper tariff, you can check the best rates on comparison websites like Citizens Advice. If you want help switching or you need advice about your energy bills, please get in touch.

Benefit and Budgeting Calculator

You can use our online calculator to check your benefit entitlement and get help with your budgeting.

Benefit and Budgeting Calculator Benefit and Budgeting Calculator

Does your child need a new school uniform for autumn term?

If your child attends school in County Durham you may be entitled to a grant towards their shoes and a coat.

The School Uniform Fund The School Uniform Fund

Benefits support

Request benefits support Request benefits support

Struggling with debt?

Request debt support Request debt support

Budgeting advice

Request budgeting support Request budgeting support

Save up to 50% on your water bill

We can help you apply with Northumbrian Water to reduce your water bill by up to 50%. You could qualify if your annual household income is less than £16,105, someone in your household receives pension credit or your income isn’t enough to cover your essential bills.

Get in touch Get in touch

Our commitment to supporting tenants

We support the National Housing Federation’s position on evictions and support for residents. We’ll act quickly and compassionately if you tell us you are struggling, and we only take legal action as a last resort.

National Housing Federation National Housing Federation

The latest benefits support and guidance

Employment and benefits support Employment and benefits support

Worries about your job?

Job support scheme Job support scheme

Self-employed and struggling?

Self-employment support scheme Self-employment support scheme

Work and training support

View available support View available support

Former tenants advice

Get in touch Get in touch

Fuel advice

Request fuel advice Request fuel advice

Other agencies that may be able to help