Money Support

We know that many people’s jobs and income have been affected by the Coronavirus crisis, and we are here to help.

Latest benefit support and guidance

Keep up to date with the latest support available which could benefit you.

Lost your job or had your income reduced?

Check if you could be covered by the Government Job Retention Scheme.

Self-employed and struggling?

Check if you could be covered by the Government Self-employment Income Support Scheme.

Council tax reduction scheme

Durham County Council have introduced additional measures to help with Council Tax payments during the Coronavirus crisis. If you are on a low income, whether in work, unemployed or retired, and have less than £16,000 in savings, you may be able to claim this discount. For more information, visit Durham County Council’s website.

Free school meals

If you have children who would usually be eligible for benefits-related free meals whilst at school, you will still be entitled to support with food costs while schools are closed due to the Coronavirus crisis. Your school will choose how they provide this support, they may provide food parcels for collection or alternatively send out weekly supermarket vouchers.

Pre-payment energy meters

Energy providers are putting in place new measures to help pre-payment customers unable to top up their meters during the Coronavirus crisis. You can find a list of energy providers and their current arrangements on the MoneySavingExpert website.

Specialist advice on debt support

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Save a little each month

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Former tenant advice

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Money Advice Service

You can check which benefits you may be entitled and plan your spending by using the benefit and budget calculators.

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Fuel advice

If you believe that you are paying too much on your fuel bills, we can help. Our support can find you a cheaper fuel supplier or tariff, carryout an eligibility check for Warm Home Discount, offer practical support on insulation, draught exclusion or bleeding radiators, and help with fuel debt.

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