Universal Credit

Universal Credit is a single payment introduced by the government for people who are looking for work or on a low income. It replaces six other benefits including Housing Benefit, Income-based Jobseekers Allowance, Income-related Employment and Support Allowance, Income Support and Child Tax Credit and Working Tax Credit.

Getting help with Universal Credit
Here's three steps you should take before the Universal Credit cut
1

Arrange to speak to our Money Support team

We are offering 30 minute appointments to check you are getting everything you are due. We can also check if you can get extra help with your rent through a discretionary housing payment or up to 50% off your water rate. Book an appointment in our calendar and we will call you on the number you give us.

Book an appointment Book an appointment
2

Complete the Benefit and Budgeting Calculator

Follow the steps to see what the average cost are for bills and where you may be able to save money. Choose “add scenario” to see how your money could change if your circumstances change. Choose “send to adviser” to send your results to our money support team who will contact you with advice.

Complete the calculator Complete the calculator
3

Set up a Direct Debit

Switch to a Direct Debit to give you that peace of mind so you can forget about having to make regular payments. Those of you who pay by monthly direct debit are less likely to owe rent.

Set up a Direct Debit Set up a Direct Debit

Looking to reskill to earn more?

Our Skills Foundations can provide you with the skills to put you on a new career path. We currently have exciting opportunities available in care, transport and construction.

Skills Foundation opportunities Skills Foundation opportunities

Work and training support with Livin Futures

We go above and beyond to help our tenants to get into work. There are many ways we can help you as a Livin tenant, from free training opportunities to matching you with local job vacancies and improving your job hunting skills.

Work and training support Work and training support