Our Housing Support Coordinators are on hand to help you with any matters relating to your tenancy or neighbourhood.
Click the icons below for more information
You can read our tenancy sustainment and management policy here.
Chilton and Chilton Lane
Ferryhill Village and Cleves Cross
Community Regeneration projects
Livin is committed to supporting local communities to flourish and become places that people want to live and work in.
Our regeneration projects can involve physical works to the buildings in communities, but also a programme of support for residents which may include helping them to:
- Gain new skills and employment
- Meet new friends and reduce social isolation
- Improve the environment
- Remain independent in the home
- Maximise household income
At present we are consulting on regeneration projects at Western area, Newton Aycliffe and The Courts, Shildon.
In 2016/17 we completed award winning major refurbishment works at York Hill in Spennymoor. You can find out more here.
Community Regeneration Fund
The Community Regeneration Fund offers individuals, groups and organisations the opportunity to apply for funding to make a real difference to people's lives and the places where they live.
What the fund supports
The Community Regeneration Fund supports projects that fall into two categories:
- Economic projects
- Social projects
- Frequently Asked Questions
- Case Studies
We are passionate about supporting people to reach their true potential in the areas where we know our help is needed the most. Tackling issues such as unemployment, poverty and education are the three biggest things we can do to help create sustainable communities and more importantly help people to improve their own lives.
In fact it’s so important to us that the majority of funding, 70 per cent is allocated to projects in this area.
Being part of a community that is safe, vibrant and healthy helps people to prosper. The Community Regeneration Fund supports projects that build community spirit and give a sense of ownership helping people to be proud of the areas where they live and more importantly creating communities where people want to live. We’ve aligned 20 per cent of the fund to support projects in this area.
- Why does Livin provide funding grants?Who can apply?How much can I apply for?Is there any eligibility criteria?Are there any exclusions?Is there anything else I should know before applying?What are the deadline dates for this year's applications?What happens once I have applied?If my application is successful what will my organisation need to do to acknowledge livin’s support?I have a query not answered in the Frequently Asked Questions who should I contact?
If you are a customer of Livin we’d love you to get involved with helping to shape and improve our housing services and your local community.
There are lots of different ways to do it.
- We can help you get involved in your community and make a difference in the place you live,
- Become a Livin scrutiny volunteer and help improve the housing services we provide to our customers across County Durham,
- Or you can simply give feedback on particular topics. We provide lots of ways for you to have your say, including from the comfort of your own home, and in ways that best fits with your everyday life.
By getting involved you can:
- Gain new skills and knowledge to help with employment
- Meet new people
- Learn new things
- Improve your confidence
- Become an active member of your community and help shape its future
Getting involved is not just limited to our customers. We welcome contact from local residents and community stakeholders who are an important part of our work within our regeneration areas and local communities.
Over the last 12 months, Livin customers have involved us in delivering community activities, taken part in shaping regeneration projects and have helped us improve the services we provide. Just some of the highlights include:
- In April, 388 customers took part in an online survey to tell us what the priorities should be in each of our Livin communities. Issues including health & wellbeing, household income and unemployment were ranked in order of importance and have helped shape our sustainable communities strategy.
- 50 customers were recruited as Livin scrutiny volunteers. Following an introduction day, volunteers are working with staff to scrutinise and improve the services we provide.
- In May and September, 7 customers took part in two focus group sessions with architects and Livin’s property development team to help us explore ideas around older people’s accommodation of the future and the types of communities people will choose to live.
- In July, we began engaging with customers living in the Western Area of Newton Aycliffe. Working with the Pioneering Care Partnership, 495 households are being given the opportunity to help shape a long-term plan for the future regeneration of the area.
- In August, 221 customers took part in a postal survey to help livin understand the issues faced by our older residents and what we can do to address their needs. All completed surveys were entered into a prize Draw and 3 sets of tenants won vouchers for afternoon tea/Sunday Lunch at the Honest Lawyer, Durham.
- In September and October a survey, drop-in session and 67 visits were made to customers living in the courts, Shildon. Tenants, residents and owners have told us what improvements are needed and have given their thoughts on initial regeneration ideas for the estate.
How do I get involved:
If you are interested in getting involved either in your local community to make a difference where you live or as a Livin scrutiny volunteer to help us improve the housing services we deliver please email firstname.lastname@example.org and a member of the Community Regeneration Team will contact you for a chat.
We regularly offer opportunities for you to get involved through a variety of means. If you wish to register your interest for future opportunities please email email@example.com