From 1 April 2019, Glendale Countryside Ltd. will be Livin’s Grounds Maintenance contractor. Glendale will maintain Livin’s open spaces carrying out services such as grass cutting, shrub bed maintenance, hedge cutting, weed control and litter collection.
You can use the map below to identify land in Livin ownership (shaded areas) and refer to our frequently asked questions at the foot of this page.
If you still have an unresolved query please email email@example.com.
Glendale has been appointed to maintain all of Livin’s open spaces on a five year contract from 1 April 2019. Glendale won the contract because of their experience, nationally and locally, to deliver a high quality grounds maintenance service. Grass cutting will start 1 April 2019. Please note that the first cut of the year is always a higher cut. The grass length will gradually reduce over the first few cuts until it reaches the required length. Cutting the grass too short, too fast, is known as ‘scalping’ which can lead to disease and weed infestation. You can contact Glendale customer centre on:
0191 454 9584
or access Glendale Portal to search for your postcode
Livin carries out a tree survey on all trees on our property every 4 years, this includes trees in tenant’s gardens. The next tree survey will be carried out in the summer of 2019. Any necessary works identified during the survey are prioritised and put into a 4 year programme of maintenance work.
If you have any concerns about trees in your area, please contact Livin via:
or by telephone on 0800 587 4538.
If you would like to make a complaint or leave feedback please email firstname.lastname@example.org. Livin will log the feedback and refer it to Glendale if appropriate. All feedback will be dealt with in line with Livin’s Customer Complaints and Feedback procedure. Livin will be monitoring the complaints handling to ensure all complaints are dealt with quickly and efficiently.