Performance

Plan A Performance

Overall satisfactionoverall satisfaction

net promoter scorenet promoter score

Average time taken to complete repairs

Average relet time

units developed

 

 

Complaints handled

tenants satisfied that their views have been acted upon

satisfaction with repairs

turnover of tenancies

Our Plan A

There's no Plan B, There's no Planet B either. It sets out our ideas for the future. It aims to deliver a brilliant customer experience. It sets out 23 ambitious challenges.

Find out more Find out more

Our Plan A

There's no Plan B, There's no Planet B either. It sets out our ideas for the future. It aims to deliver a brilliant customer experience. It sets out 23 ambitious challenges.

Find out more Find out more