Before you can bid on one of our homes, you must first have an active account with Durham Key Options. If your account is active and you are still encountering problems, please contact us.

We have up to 10 working days to start processing your application. The timescale on how long it will take from this will vary depending on how long it takes to receive any further information required.

To find out more about the different ways you can get involved, please visit our getting involved section.