Moving In

Your health, wellbeing and safety are our highest priority, and in line with government guidance, social distancing measures will be in place when you sign your new tenancy agreement.

Ways to pay

We have a number of different ways you can pay your rent, you can find out more about these by visiting our pay your rent page.

Pay your rent page Pay your rent page

Understanding your benefits

Our frequently asked questions will help you to better understand benefits and how they may affect you.

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Your water supply

If you have any queries relating to your water supply, please contact Northumbrian Water on 0845 717 1100 or visit their website.

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Reporting your repairs

Our repairs service is available to help you to keep your home in good condition. Most repairs are included in your tenancy and can be reported or booked online.

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