Moving In

We are preparing to safely reintroduce the letting of some of our homes in accordance with the latest government guidelines. Your health, wellbeing and safety are our priority and whilst we want to make the process as smooth as possible for you, on signing for the keys for your new home, social distancing measures will be put in place.

Your Housing Support Coordinator will be in touch beforehand to let you know how this will be done, but please be assured that there will be no face-to-face contact and we will use digital means of contact wherever possible.

Your water supply

If you have any queries relating to your water supply, please contact Northumbrian Water on 0845 717 1100 or visit their website.

NWL website NWL website

Money support

If you need support with any aspect of managing your money, our friendly Financial Wellbeing Advisors can help.

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