Can we answer your query online?
Before you take the time to get in touch, have a look at our most frequently asked questions to see if we can answer your query online.
Alternatively if you are unable to find what you are looking for in the FAQ section. You can contact us using the online enquiry form below, simply complete and submit.
Our Customer Service team will get back to you the same day, or if out of hours the next working day.
Usual office opening hours are Monday to Friday 8.15am - 5.15pm.
Our customer call centre and team of Housing Co-ordinators will be available to take your calls and answer your live chats on an evening and weekend:
Monday to Friday
8.15am – 7pm (5.15pm-7pm phone lines and Livechat only)
9am – 1pm (phone lines and Livechat only)
Easter Opening Hours
Please note that we will close at 7pm on Thursday 18 April and re-open at 8:15am on Tuesday 23 April
Contact our customer service team on 0800 587 4538
Out of hours telephone enquiry
For emergency out of hours repairs please call freephone 0800 917 1773