Contact Us
Choose a topic
Choose a category
Find a home
Find a home you love by browsing all of our available properties.
View properties View propertiesBid on a property
Visit Durham Key Options to bid on properties you are interested in.
Durham Key Options Durham Key OptionsHousing applications
Check the progress of your application by visiting Durham Keys Options.
Durham Key Options Durham Key OptionsThe Courts sales enquiry
To register your interest in buying a home at The Courts, please contact us.
Register your interest Register your interestTrack your operative
Track all of your repairs online by logging into the My Livin portal.
My Livin app My Livin appChange gas service appointment
If you are unavailable and wish to rearrange your gas service appointment, please contact us.
Rearrange your appointment Rearrange your appointmentMake a payment
Find out more about the different ways you can pay your rent.
Find out more Find out moreSet up a direct debit
Set up a monthly direct debit online by clicking on the link below.
Set up a direct debit Set up a direct debitRequest work and training support
If you would like help getting into employment or training, please contact us.
Request support Request supportRequest a new tenant gas and electric check
If you would like to book your new tenant gas and electric checks, please contact us.
Request new appointment Request new appointmentCouncil tax
Find out who your local council is by clicking on the link below.
Find your local council Find your local councilI have a missing green bin
If you have a missing green bin, please complete the request a new bin form.
Request a new bin Request a new binI have another missing bin
If you have a bin missing that is not green, please contact Durham County Council.
Durham County Council Durham County CouncilReport fly-tipping
If you wish to report a case of fly-tipping within your surrounding area, please contact us.
Contact us Contact usRequest permission
To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.
Request permission Request permissionMake a complaint
If you feel that we’ve let you down, please let us know and we will do our best to put things right again.
Make a complaint Make a complaintGive feedback
If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you.
Give feedback Give feedbackGet involved
If you have some time to spare and would like to be involved in the development of our services to customers, please contact us.
Getting involved Getting involvedReport an issue
We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.
Report an issue Report an issuePress enquiries
For press enquiries please email shana.wells@livin.co.uk or call us.
0800 587 4538 0800 587 4538Choose a topic
< Choose a category
< Contact Us
Find a home
Find a home you love by browsing all of our available properties.
View properties View propertiesBid on a property
Visit Durham Key Options to bid on properties you are interested in.
Durham Key Options Durham Key OptionsHousing applications
Check the progress of your application by visiting Durham Keys Options.
Durham Key Options Durham Key OptionsThe Courts sales enquiry
To register your interest in buying a home at The Courts, please contact us.
Register your interest Register your interestTrack your operative
Track all of your repairs online by logging into the My Livin portal.
My Livin app My Livin appChange gas service appointment
If you are unavailable and wish to rearrange your gas service appointment, please contact us.
Rearrange your appointment Rearrange your appointmentMake a payment
Find out more about the different ways you can pay your rent.
Find out more Find out moreSet up a direct debit
Set up a monthly direct debit online by clicking on the link below.
Set up a direct debit Set up a direct debitRequest work and training support
If you would like help getting into employment or training, please contact us.
Request support Request supportRequest a new tenant gas and electric check
If you would like to book your new tenant gas and electric checks, please contact us.
Request new appointment Request new appointmentCouncil tax
Find out who your local council is by clicking on the link below.
Find your local council Find your local councilI have a missing green bin
If you have a missing green bin, please complete the request a new bin form.
Request a new bin Request a new binI have another missing bin
If you have a bin missing that is not green, please contact Durham County Council.
Durham County Council Durham County CouncilReport fly-tipping
If you wish to report a case of fly-tipping within your surrounding area, please contact us.
Contact us Contact usRequest permission
To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.
Request permission Request permissionMake a complaint
If you feel that we’ve let you down, please let us know and we will do our best to put things right again.
Make a complaint Make a complaintGive feedback
If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you.
Give feedback Give feedbackGet involved
If you have some time to spare and would like to be involved in the development of our services to customers, please contact us.
Getting involved Getting involvedReport an issue
We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.
Report an issue Report an issuePress enquiries
For press enquiries please email shana.wells@livin.co.uk or call us.
0800 587 4538 0800 587 4538Have you downloaded our app?
Download the My Livin app now to manage your tenancy from your smartphone. Access exciting new features including trackable repairs, direct messages, live rent account balance information and so much more.
Frequently asked questions
Have you visited our Frequently Asked Questions section? The answer to your question may be available there.
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Relay UK helps deaf, speech-impaired, and hearing people talk to each other over the phone using the relay service.
Call us
Monday to Friday - 8.15am to 7pm. Contact us on the same number after hours for emergency repairs. We can help you with translation when you call using thebigword.
Our headquarters
Our reception is open from 9:00am until 5:00pm Monday to Thursday and 9:00am until 4:30pm Friday.