site-wide search form

Contact us

Contact us

Can we answer your query online?

Before you take the time to get in touch, have a look at our most frequently asked questions to see if we can answer your query online.

Tenant log in

The most secure way of contacting us and managing your tenancy is securely online. Not yet registered? You can do so below.

Online enquiry

Alternatively you can contact us using the enquiry form below. Simply complete and submit, and our customer service team will get back to you the same day, or if out of hours the next working day.


Sorry there are some errors.

Opening hours

Our usual opening hours are Monday to Friday 8.15am - 5.15pm (online customer services available until 7pm).

Telephone enquiries

If you would prefer to contact us by telephone please contact our customer service team on 0800 587 4538.

Press enquiries

For livin press enquiries please contact Eileen Cotterill, Marketing and Communications Advisor at livin on  0845 5055500 or email

Business enquiries

For all business enquiries please telephone 0845 505 5500, or email

Newsletter Signup