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Find a home Repairs Rent Anti-social behaviour Bins Gas servicing Fly-tipping Home alterations Business and press enquiries Complaints and feedback Open spaces / shrubs Other
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Find a home

Find a home you love by browsing all of our available properties.

View properties View properties

Reporting Repairs

Request all of your repairs online by logging into the tenant portal.

Tenant Portal Tenant Portal

Bid on a property

Visit Durham Key Options to bid on properties you are interested in.

Durham Key Options Durham Key Options

Application

Check the progress of your application by visiting Durham Keys Options.

Durham Key Options Durham Key Options

Homes for sale

Browse our current properties for sale.

View properties View properties

HomeSwap

Find out more about HomeSwap and register your home online.

Find out more Find out more

Track a repair

Track all of your repairs online by logging into the tenant portal.

Tenant Portal Tenant Portal

Rent Balance

Check your rent account online by logging into the tenant portal.

Tenant Portal Tenant Portal

Money Support

Find out how we can help you with managing your money.

Find out more Find out more

Rent Payment

Find out more about the different ways you can pay your rent.

Find out more Find out more

Report anti-social behaviour

You can report anti-social behaviour online securely by logging into the tenant portal.

Tenant Portal Tenant Portal

Green bin

If you have a missing green bin, please complete the request a new bin form.

Request a new bin Request a new bin

Set up a direct debit

Set up a monthly direct debit online by clicking on the link below.

Set up a direct debit Set up a direct debit

Change gas service appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

Change appointment Change appointment

Report flytipping

If you wish to report a case of fly-tipping within your surrounding area, please contact us.

Contact us Contact us

Report anti-social behaviour

You can report an incident by completing our anti-social behaviour form.

Report an incident Report an incident

Other bin

If you have a bin missing that is not green, please contact Durham County Council.

Durham County Council Durham County Council

Request permission

To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.

Request permission Request permission

Business and press enquiries

If you would like to contact us regarding business or press enquiries, please call

0845 505 5500 0845 505 5500

Make a complaint

If you feel that we’ve let you down, please let us know and we will do our best to put things right again.

Make a complaint Make a complaint

Give feedback

If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you!

Give feedback Give feedback

Report an issue

We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.

Report an issue Report an issue

Other

We'd love to hear from you!

Contact us Contact us
Get in touch

Helpful FAQs

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< Choose a category...

< Contact Us

Find a home

Find a home you love by browsing all of our available properties.

View properties View properties

Reporting Repairs

Request all of your repairs online by logging into the tenant portal.

Tenant Portal Tenant Portal

Bid on a property

Visit Durham Key Options to bid on properties you are interested in.

Durham Key Options Durham Key Options

Application

Check the progress of your application by visiting Durham Keys Options.

Durham Key Options Durham Key Options

Homes for sale

Browse our current properties for sale.

View properties View properties

HomeSwap

Find out more about HomeSwap and register your home online.

Find out more Find out more

Track a repair

Track all of your repairs online by logging into the tenant portal.

Tenant Portal Tenant Portal

Rent Balance

Check your rent account online by logging into the tenant portal.

Tenant Portal Tenant Portal

Money Support

Find out how we can help you with managing your money.

Find out more Find out more

Rent Payment

Find out more about the different ways you can pay your rent.

Find out more Find out more

Report anti-social behaviour

You can report anti-social behaviour online securely by logging into the tenant portal.

Tenant Portal Tenant Portal

Green bin

If you have a missing green bin, please complete the request a new bin form.

Request a new bin Request a new bin

Set up a direct debit

Set up a monthly direct debit online by clicking on the link below.

Set up a direct debit Set up a direct debit

Change gas service appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

Change appointment Change appointment

Report flytipping

If you wish to report a case of fly-tipping within your surrounding area, please contact us.

Contact us Contact us

Report anti-social behaviour

You can report an incident by completing our anti-social behaviour form.

Report an incident Report an incident

Other bin

If you have a bin missing that is not green, please contact Durham County Council.

Durham County Council Durham County Council

Request permission

To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.

Request permission Request permission

Business and press enquiries

If you would like to contact us regarding business or press enquiries, please call

0845 505 5500 0845 505 5500

Make a complaint

If you feel that we’ve let you down, please let us know and we will do our best to put things right again.

Make a complaint Make a complaint

Give feedback

If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you!

Give feedback Give feedback

Report an issue

We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.

Report an issue Report an issue

Other

We'd love to hear from you!

Contact us Contact us
Get in touch

Helpful FAQs

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{{faq.TextContent}}

Email us

Email us Email us

Telephone enquiries

0800 587 4538 0800 587 4538

Office opening hours

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