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Contact us

Contact us

Can we answer your query online?

Before you take the time to get in touch, have a look at our most frequently asked questions to see if we can answer your query online.

Tenant log in

The most secure way of contacting us and managing your tenancy is securely online. Not yet registered? You can do so below.

Online enquiry

Alternatively you can contact us using the enquiry form below. Simply complete and submit, and our customer service team will get back to you the same day, or if out of hours the next working day.


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Opening hours

Usual opening hours are Monday to Friday 8.15am - 5.15pm. 

Our customer call centre will be available to take your calls and answer your live chats on an evening and weekend: 

Monday to Friday
8.15am – 7pm

9am – 1pm


Telephone enquiries

If you would prefer to contact us by telephone please contact our customer service team on 0800 587 4538

For emergency out of hours repairs please call freephone 0800 587 4538

Press enquiries

For livin press enquiries please contact Eileen Cotterill, Marketing and Communications Advisor at livin on  0845 5055500 or email

Business enquiries

For all business enquiries please telephone 0845 505 5500, or email

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