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Find a home Repairs Gas servicing Rent Employment support New tenants Anti-social behaviour Bins Fly-tipping Home alterations Complaints and feedback Other
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Find a home

Find a home you love by browsing all of our available properties.

View properties View properties

Bid on a property

Visit Durham Key Options to bid on properties you are interested in.

Durham Key Options Durham Key Options

Housing applications

Check the progress of your application by visiting Durham Keys Options.

Durham Key Options Durham Key Options

Homes for sale

Browse our current properties for sale.

View properties View properties

The Courts sales enquiry

To register your interest in buying a home at The Courts, please contact us.

Register your interest Register your interest

Mutual exchange

Find out more about HomeSwap and register your home online.

HomeSwap HomeSwap

Report a Repair

Request all of your repairs online by logging into the My Livin portal.

My Livin My Livin

Change your repair appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

My Livin My Livin

Track your operative

Track all of your repairs online by logging into the My Livin portal.

My Livin app My Livin app

Report damp and mould

Report damp and mould online by clicking on the link below.

My Livin My Livin

Change gas service appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

Rearrange your appointment Rearrange your appointment

Make a payment

Find out more about the different ways you can pay your rent.

Find out more Find out more

Check your rent balance

Check your rent account online by logging into the My Livin portal.

My Livin My Livin

Money Support

Find out how we can help you with managing your money.

Find out more Find out more

Set up a direct debit

Set up a monthly direct debit online by clicking on the link below.

Set up a direct debit Set up a direct debit

Request work and training support

If you would like help getting into employment or training, please contact us.

Request support Request support

Request a new tenant gas and electric check

If you would like to book your new tenant gas and electric checks, please contact us.

Request new appointment Request new appointment

Council tax

Find out who your local council is by clicking on the link below.

Find your local council Find your local council

Report anti-social behaviour

You can report an incident by completing our anti-social behaviour form.

Report it Report it

I have a missing green bin

If you have a missing green bin, please complete the request a new bin form.

Request a new bin Request a new bin

I have another missing bin

If you have a bin missing that is not green, please contact Durham County Council.

Durham County Council Durham County Council

Report fly-tipping

If you wish to report a case of fly-tipping within your surrounding area, please contact us.

Contact us Contact us

Request permission

To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.

Request permission Request permission

Make a complaint

If you feel that we’ve let you down, please let us know and we will do our best to put things right again.

Make a complaint Make a complaint

Give feedback

If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you.

Give feedback Give feedback

Get involved

If you have some time to spare and would like to be involved in the development of our services to customers, please contact us.

Getting involved Getting involved

Report an issue

We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.

Report an issue Report an issue

Press enquiries

For press enquiries please email shana.wells@livin.co.uk or call us.

0800 587 4538 0800 587 4538

Report fraud

If you suspect someone is committing fraud against us, please contact us.

Report it Report it

Report domestic abuse

If you are experiencing domestic abuse or violence, please contact us.

Report it Report it

Contact us

We'd love to hear from you.

Contact us Contact us
Something else?

Helpful FAQs

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< Choose a category

< Contact Us

Find a home

Find a home you love by browsing all of our available properties.

View properties View properties

Bid on a property

Visit Durham Key Options to bid on properties you are interested in.

Durham Key Options Durham Key Options

Housing applications

Check the progress of your application by visiting Durham Keys Options.

Durham Key Options Durham Key Options

Homes for sale

Browse our current properties for sale.

View properties View properties

The Courts sales enquiry

To register your interest in buying a home at The Courts, please contact us.

Register your interest Register your interest

Mutual exchange

Find out more about HomeSwap and register your home online.

HomeSwap HomeSwap

Report a Repair

Request all of your repairs online by logging into the My Livin portal.

My Livin My Livin

Change your repair appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

My Livin My Livin

Track your operative

Track all of your repairs online by logging into the My Livin portal.

My Livin app My Livin app

Report damp and mould

Report damp and mould online by clicking on the link below.

My Livin My Livin

Change gas service appointment

If you are unavailable and wish to rearrange your gas service appointment, please contact us.

Rearrange your appointment Rearrange your appointment

Make a payment

Find out more about the different ways you can pay your rent.

Find out more Find out more

Check your rent balance

Check your rent account online by logging into the My Livin portal.

My Livin My Livin

Money Support

Find out how we can help you with managing your money.

Find out more Find out more

Set up a direct debit

Set up a monthly direct debit online by clicking on the link below.

Set up a direct debit Set up a direct debit

Request work and training support

If you would like help getting into employment or training, please contact us.

Request support Request support

Request a new tenant gas and electric check

If you would like to book your new tenant gas and electric checks, please contact us.

Request new appointment Request new appointment

Council tax

Find out who your local council is by clicking on the link below.

Find your local council Find your local council

Report anti-social behaviour

You can report an incident by completing our anti-social behaviour form.

Report it Report it

I have a missing green bin

If you have a missing green bin, please complete the request a new bin form.

Request a new bin Request a new bin

I have another missing bin

If you have a bin missing that is not green, please contact Durham County Council.

Durham County Council Durham County Council

Report fly-tipping

If you wish to report a case of fly-tipping within your surrounding area, please contact us.

Contact us Contact us

Request permission

To apply for permission to alter your home, please contact us giving full details of the work you intend to carry out.

Request permission Request permission

Make a complaint

If you feel that we’ve let you down, please let us know and we will do our best to put things right again.

Make a complaint Make a complaint

Give feedback

If someone has gone over and above, or you have a general compliment or suggestion, we'd love to hear from you.

Give feedback Give feedback

Get involved

If you have some time to spare and would like to be involved in the development of our services to customers, please contact us.

Getting involved Getting involved

Report an issue

We want our communities to be pleasant places to live and as such work hard to keep open spaces looking neat and tidy. If you have an issue, please report it below.

Report an issue Report an issue

Press enquiries

For press enquiries please email shana.wells@livin.co.uk or call us.

0800 587 4538 0800 587 4538

Report fraud

If you suspect someone is committing fraud against us, please contact us.

Report it Report it

Report domestic abuse

If you are experiencing domestic abuse or violence, please contact us.

Report it Report it

Contact us

We'd love to hear from you.

Contact us Contact us
Something else?

Helpful FAQs

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{{faq.TextContent}}

Email us

Get in touch by email and we will reply within one working day.

LiveChat with us

Monday to Friday - 8.15am to 7pm Saturday - 9am to 1pm

LiveChat with us LiveChat with us

Relay UK

Relay UK helps deaf, speech-impaired, and hearing people talk to each other over the phone using the relay service.

Call us

Monday to Friday - 8.15am to 7pm. Saturday - 9am to 1pm. Contact us on the same number after hours for emergency repairs. We can help you with translation when you call using thebigword.

Our headquarters

Our reception is open from 9:00am until 5:00pm Monday to Thursday and 9:00am until 4:30pm Friday.