We are committed to making sure that as many people as possible can access our website and our services, receiving the same level of service regardless of their individual needs. That is why we have built our website to achieve WCAG2.1 Level AA. The text should be clear and simple to understand, and you should be able to:

  • Zoom in up to 800% without problems
  • Navigate the website easily with just a keyboard
  • Use the website with screen reading devices

Extensive user testing has been carried out to ensure a smooth and clear journey through the website.

Translation tools are available to ensure everyone can read and understand the content.

The website has a responsive design to make sure you can navigate the site regardless of the device you are using.

The size of the text can be increased or decreased using your browser settings.

Reporting accessibility problems with this website

If you have any problems with the accessibility of this website or you think that we are not meeting your accessibility requirements please contact us so that we can attempt to resolve the problem for you. 

Equality and Diversity

We are committed to achieving, sustaining and improving equality, diversity and inclusion (EDI) across the business. We are serious about equality and treating people fairly, and our commitment is to make sure that no individual or group experiences unfair treatment through the services we provide regardless of race, ethnic origin or nationality, disability (whether mentally or physically), age, gender, marital or family status, sexual orientation, or physical appearance.

We carry out Equality Impact Assessments on our services to help us understand their impact on different groups of people and to help us ensure no one is disadvantaged when accessing the services we provide.

Our EDI Principles

Our values underpin the approach we take to delivering our mission and vision. Through Fairness, Respect and being Unified we are able to ensure we are accessible and flexible to an individual’s needs or those of the community as a whole.