Getting Involved

We have many opportunities for you to get involved and engaged in influencing and improving our services. These include service reviews, giving comments on our policies and strategies, and helping us to develop exciting new services.

If you have some time to spare and would enjoy being involved in the development of brilliant services to customers, we can tailor opportunities to your areas of interest and time commitments. We would love to hear from you.

Current opportunities to get involved

As with any of our services, it is important that we have customer involvement and we are seeking volunteers to give us their views which will help us shape our services.

If you are interested in getting involved you can join a discussion on upcoming service reviews below.

A woman sat at her kitchen table on her tablet

Develop our Customer Voice process and communications

Dementia support improvements

Develop our Planet A strategy which focuses on providing energy-efficient homes

We listened, we acted

As of December 2020, all of our involved and engaged tenants told us that they were satisfied that their views had been listened to and acted upon.

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Complaints and feedback

You can share your views about us to help us improve the services we provide. This includes; compliments, making a complaint or giving a suggestion.

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