Customer Feedback and Complaints

You can share your views about us to help improve the services we provide. Last year we listened to feedback and opinions from more than 5,000 tenants and customers to help us improve our services.

Making a complaint

Make a complaint Make a complaint

Financial services

View complaints procedure View complaints procedure

Anti-social behaviour

Report an incident Report an incident

Lessons learned

Your valuable customer feedback last year helped us to improve our services further. This year our aims are to:

  Provide a better quality of works and service

  Meet timescales

  Communicate better and keep you informed

Getting involved

There are a number of ways you can get involved to help us to improve services to tenants. All of our opportunities are voluntary and you can get involved as much, or as little, as you would like.

How to get involved How to get involved