We are a homes and communities organisation managing around 8,400 homes across Co. Durham. Our mission is ‘providing great homes sustaining strong communities and building a successful business.' We recognise that to make communities vibrant places to live, we must do more than just letting and repairing homes.
Going above and beyond the traditional duties of a landlord we work closely with our communities to improve employment and training opportunities, health and financial confidence and to bridge the digital divide that exists within our communities.
We take an innovative, inspired approach to our work, ensuring that we deliver positive outcomes. We’ve ambitious plans to grow which includes broadening our income streams, investing further in our homes, diversifying our tenure offer and growing the business geographically.
Our headquarters are based on the Durhamgate development in Spennymoor and is home to our 130 members of staff. The homes we manage are spread across 19 different communities within Co. Durham. We also have Foundations our community hub situated in Church Street, Shildon which runs a number of community projects.
Farrell House, Arlington Way, DurhamGate, Spennymoor, County Durham DL16 6NL
Visit our neighbourhood page for more information.
Day-to-day the running of livin is over seen by our senior management team made up of a Chief Executive and three executive directors, all of which report directly to livin’s board.
The Board is supported by four committees: Housing & Communities, Assets and Development, Audit and Risk and HR and Remuneration. The Committees are responsible for reviewing effectiveness and making recommendations to the Board for changes where necessary.
The Housing and Communities Committee comprises: Adele Barnett (chair), Dennis Bradley (vice chair), Ian Youll, Charlotte Harrison and Alan Fletcher.
The committee is responsible for monitoring customer experience and satisfaction levels.
The Assets and Development Committee comprises: Dennis Bradley (chair), Alan Fletcher (vice chair), Ian Youll, Oliver Colling, Charlotte Harrison and David Walton.
The committee reviews and monitors livin’s programme of development and the effective management of livin’s existing assets, paying particular focus to risk management.
The Audit and Risk Committee comprises: Oliver Colling (Chair), Norman Rollo (Vice Chair), Adele Barnett and David Walton.
The key responsibility of the committee are risk, control and governance and associated assurance through a process of constructive challenge.
The HR and Remuneration Committee comprises: Norman Rollo (chair), Adele Barnett (vice chair), Ian Youll, Alan Fletcher and Dennis Bradley.
The principle responsibilities of the committee is to provide oversight over the appraisal arrangements for the Chief Executive, and remuneration arrangements for the Chief Executive and Executive Directors in accordance with their contracts of employment.
Our mission is... 'Providing great homes, sustaining strong communities and building a successful business'
Our vision is 'Building a sustainable and successful business that provides great homes and supports tenants to improve their lives'
Our ethos is 'Raising aspirations'
Our values are FOREVER PLUS which means Fairness, Openness, Respect, Enterprise, Value, Excellence, Reliability, Productive, Lean, Unified and Sustainable
Why we do it
To improve lives by raising the aspirations and ambitions of our organisation, our people and our communities
Plan A sets out the business objectives for livin. The two year plan outlines our strategic direction and sets clear priorities including how these will be measured and what success will look like. Agile in its development and design, Plan A will be adapted to deal with unforeseen circumstances or changes in the communities or markets in which we operate.
To view our Plan A roadmap click here
To view our previous corporate plan click here.
Our Financial Statements contain details about our financial position and performance.
Our Value for Money report is an annual assessment we undertake to assess how resources are being used and to ensure we provide the best services at the best prices.
The report includes how much our services cost, how they compare to other housing associations, how efficiencies are being made and how all of this contributes to providing quality homes, support and vibrant communities.
Value for Money Self-Assessment 2016/17
Value for Money Self-Assessment 2015/16
We are committed to the principles of equality and diversity. Equality is about ensuring that people from all sections of the community have fair and equal access to our services and employment and training opportunities. Diversity is about understanding and valuing people’s differences and making sure everyone is treat in an appropriate way.
If you’d like to speak to someone about Equality & Diversity at livin email equality@livin.co.uk or telephone 0845 505 5500.
Our performance management framework aims to ensure we deliver efficient and effective services that are continually improved and aligned to Plan A – our Business Strategy. Performance is measured against three key corporate themes which are:
We measure our performance against other similar housing associations using data from HouseMark to ensure at both a regional and national level we are delivering high standards.
Our Annual Report sets out what livin has achieved during 2015/16, including examples of the good work that staff have done and the outcomes achieved for our tenants, communities and livin as a business.
We are a dynamic and forward thinking business with ambitious objectives. If you are a committed professional ready to make your mark in the social housing sector then we’d love to hear from you, visit our current vacancies page to find out more.
For details on livin's Competency Values framework click here.
We offer an excellent salary structure and career average pension scheme, as well as a range of salary sacrifice employee benefits including a car scheme, bicycle purchase scheme, critical illness cover, gym membership, childcare vouchers and more. We provide excellent facilities for our staff, located at our newly built office at Durhamgate in Spennymoor.
We believe that our staff are one of our greatest assets and are key to helping the company move forward. In a vastly changing environment we recognise the need to develop our staff through corporate and individual training, to make them the best in their field.
livin places equality at the heart of everything it does and welcomes applications for employment from all people regardless of their characteristics.
We are a family friendly employer with a generous annual leave entitlement, flexitime scheme and flexible working policy to help you to find the right work/life balance for you.
