All our homes in County Durham to rent are allocated through Durham Key Options (DKO). If you live outside of County Durham you must register with the correct choice-based lettings scheme before you can bid on our homes. The application process is managed through the relevant lettings system where you can speak directly to us about your housing need. Once you have successfully bid for a home, your housing advisor will be in touch and you will be asked to sign your tenancy agreement digitally.
Appeals
If you feel your housing application has been wrongly assessed or feel you have been unfairly treated in the letting process, you have the right to appeal. You must do this within 28 days of our decision. You can get in touch with our Housing Support team who can help you complete a DKO Appeals form or the appeals form for your choice based lettings scheme.
Find out more about how to apply for a home
Read the full Affordable Home Ownership policy, Tenancy policy, Lettings policy and Development policy or our summarised versions.
Affordable Home Ownership Summarised Policy Tenancy Policy Summarised Policy Lettings Policy Summarised Policy Development Policy Summarised
If you are at risk of becoming homeless, we cannot change your priority banding. Please contact your local authority to do this.
There are no properties that match your criteria.
The local lettings policy applies to some of our development sites. This may affect your eligibility to bid for these homes.
