Performance
Find out more about our performance in the Plan A in the sections below
 
                Consistently Delivering Excellent Customer Experience and Digital Services
Excellent services that are consistent, reliable, innovative and influenced by customers
 
                Contributing to a Sustainable Future
Environmentally sustainable communities for generations to come with customers thriving in low-energy homes
 
                Supporting Balanced and Sustainable Communities
Sustainable and thriving communities that meet residents’ needs and nurture a sense of pride and belonging
 
                Supporting Sustainable Tenancies
Empowered tenants living in comfortable and manageable homes in sustainable communities
 
                Providing Quality Sustainable Homes
Tenants living in warm, safe, high quality, and sustainable homes in which they are proud to live
 
                Building and Acquiring Sustainable Homes
Additional high quality, sustainable homes, which meet the needs of customers, in balanced communities
 
                Maintaining Strong Finances
Financially strong and resilient, investing in the future of social housing for our customers and their communities
 
                Maximising the Talent and Contribution of our People
A professional, engaged and empowered workforce, working together to deliver excellent services
 
                     
                 
                