Supporting Balanced and Sustainable Communities
Vision: Sustainable and thriving communities that meet residents’ needs and nurture a sense of pride and belonging
We aim to create balanced and sustainable communities by focusing on economic, social, and physical regeneration.
Through supporting projects that are connected and inclusive, we will enhance social capital in local communities. We will form strategic partnerships to develop and deliver programs that boost employability and upskilling and strengthen the economic sustainability of communities, ensuring financial inclusion for all tenants and residents.
Find out more about Plan A in the sections below

Background

Consistently Delivering Excellent Customer Experience and Digital Services
Excellent services that are consistent, reliable, innovative and influenced by customers

Contributing to a Sustainable Future
Environmentally sustainable communities for generations to come with customers thriving in low-energy homes

Supporting Balanced and Sustainable Communities
Sustainable and thriving communities that meet residents’ needs and nurture a sense of pride and belonging

Supporting Sustainable Tenancies
Empowered tenants living in comfortable and manageable homes in sustainable communities

Providing Quality Sustainable Homes
Tenants living in warm, safe, high quality, and sustainable homes in which they are proud to live

Building and Acquiring Sustainable Homes
Additional high quality, sustainable homes, which meet the needs of customers, in balanced communities

Maintaining Strong Finances
Financially strong and resilient, investing in the future of social housing for our customers and their communities

Maximising the Talent and Contribution of our People
A professional, engaged and empowered workforce, working together to deliver excellent services

Plan A Priorities