Applying for a home - FAQ's

Frequently Asked Questions
How long will it take for my application to be processed?

We have up to 10 working days to start processing your application. The timescale on how long it will take from this will vary depending on how long it takes to receive any further information required.

How do I bid for a home?

Before you can bid on one of our homes, you must first have an active account with Durham Key Options. If your account is active and you are still encountering problems, please contact us.