Frequently asked questions

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.

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Jackson Place, Newton Aycliffe

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ENLARGE

£112.47 (pw)

2 Rent House Water rates included Enclosed rear garden

We are delighted to offer to the rental marked this well presented two bedroom house in the popular Shafto area of Newton Aycliffe. It is well located in a pleasant area of the town close to schools and local amenities.

The home comprises of a spacious living room, fitted kitchen with modern units, two good sized bedroom, a bathroom and WC.

Living Room

Comfortable, spacious and bright living room offering ample room for furnishings

Kitchen

The kitchen consists of a range of modern wall and base units, modern work surfaces and sink drainer unit

Bedroom 1

A good sized bedroom providing ample room for a double or king size bed and other bedroom furniture

Bedroom 2

A light bright room with ample space for bed and other bedroom furniture

Bathroom

The bathroom consists of panel tiling, bath, overhead shower and wash hand basin

External

On street parking to the front and enclosed garden to the rear

Other details

Energy Performance Rating: C

Interested in this home?

To bid on this property, please register and apply on our partner site Durham Key Options.

Already registered?

If your application has already been accepted, simply log into Durham Key Options by using the button below to bid on this home.

Renting a home

Find out more about our responsibilities during your tenancy, what services we will provide, and all your rights and responsibilities as a tenant.

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Mutual exchange

Our HomeSwap scheme helps you swap homes with another social housing tenant.

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Successful applicants

Please be aware that you will be required to pay one weeks rent in advance if your application is successful.

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