Search Results

We provide more than just a home. We can offer you financial support, advice, and the opportunity to get into training and employment.

Our repairs service is available to ensure your home is good quality, well maintained and safe.

Your complaint is the first step in helping us put matters right. If you have already been through our complaints procedure, you are entitled to make a complaint to the Housing Ombudsman.

Frequently asked environmental sustainability questions

We aim to offer services and support so that our tenants are happy, empowered and living in comfortable and manageable homes in sustainable places and we are committed to helping tenants sustain their tenancy.

We engaged with our tenants living on the Jubilee Fields Estate during 2021 to find out what is important to them. This engagement has allowed us to form Local Offers for the estate which we will continue to work on with residents and partners until the end of 2024 and will continue to monitor into 2025. So far, we have collectively managed to deliver the following.

In 2021 we engaged with our tenants living on the Western Estate to find out what is important to them. This engagement has allowed us to form Local Offers (the actions we’ve agreed with the community and our partners) for the estate which we will be working on with residents and partners into 2025. Collectively we have managed to deliver the following so far.

There are some simple but essential things you need to do before, or on the day you move into your new home.

We know sometimes things go wrong and when they do, we aim to put them right as quickly as possible and learn from our mistakes so we can do better in the future.

We’ll carry out a home survey every five years to make sure your home continues to be of high quality, is safe, well-maintained and energy efficient.