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Newton Aycliffe West Improvements

Working collectively with the community and partners we have established a community-led partnership for the estate. Our constant conversation with the estate will expand to explore everything place-based, from homes to the environment and from jobs to financial wellbeing.

Work And Training Support

We go above and beyond to help you to get into work. There are many ways we can help you, from free training opportunities to matching you with local job vacancies and improving your job hunting skills.

Anti-Social Behaviour (ASB)

We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.

Getting Involved

We have many opportunities for you to get involved and engaged in influencing and improving our services. You can read more about these below.

Our Board

Our Board is supported by four committees: Housing and Communities, Finance and Investment, Audit and Risk, and HR and Remuneration. Together, the Committees review our effectiveness and recommend changes to the board that will help us improve.

Example Components

An award winning night at this year's Northern Housing Awards

Energy efficient homes taking shape in Low Etherley, Bishop Auckland

Making a splash for The Alzheimer’s Society

Opportunities For Young People

We have joined the #1mchances campaign to offer jobs, work experience and apprenticeships to you, our customers.

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.