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Our Partners

We work with like-minded groups of people to be able to deliver our Plan A. Our community partners provide a lifeline to so many people in so many ways.

York Hill, Spennymoor

We worked closely with the local community to create a place that people want to live and work in.

Stock Condition Surveyor inspecting a bungalow

Home Surveys

We’ll carry out a home survey every five years to make sure your home continues to be of high quality, is safe, well-maintained and energy efficient.

Supporting Sustainable Tenancies

We aim to offer services and support so that our tenants are happy, empowered and living in comfortable and manageable homes in sustainable places and we are committed to helping tenants sustain their tenancy.

Hamminkeln Place shortlisted for best housing development at CIH Northern Awards 2023

Greener Places Grant

Apply for a grant to help develop a project that could improve greener spaces, develop greener skills, and to support greener energy or a greener life in our communities.

Customer Voice in 2024/25

We encourage customer feedback, place listening to our customers at the heart of what we do and, ensure our arrangements enable tenants to engage and influence in a meaningful way to continuously improve services.

New bungalows for rent set for DurhamGate

Consistently Delivering Excellent Customer Experience and Digital Services

We aim to always deliver reliable, convenient and easy to access services and keep you informed about things that matter to you.

Successful volunteer clean up day in Shildon

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.