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About Us

We are a local housing provider currently managing over 9,000 homes across County Durham. Our goal is to improve lives through sustainable home and places.

Our Board

Our Board is supported by four committees: Housing and Communities, Finance and Investment, Audit and Risk, and HR and Remuneration. Together, the Committees review our effectiveness and recommend changes to the board that will help us improve.

Our Legislative and Regulatory Responsibilities

Equality, Diversity and Inclusion

As a landlord and an employer, we provide services and offer employment opportunities equally to everyone.

Renting A Home

A tenancy agreement is a legal contract that sets out our responsibilities during your tenancy, what services we will provide, and all your rights and responsibilities as a tenant.

Your Support

We provide more than just a home. We can offer you financial support, advice, and the opportunity to get into training and employment.

Be part of something great

Report A Repair

Our repairs service is available to ensure your home is good quality, well maintained and safe.

Ending Your Tenancy

There is so much you need to do when you are moving home, and it can be easy to forget some of the important things.

Home Improvement Programme

We want to make sure that your home is good quality, well maintained and safe. We deliver investment programmes that maintain our homes to Decent Homes Standard.

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.