Before you can bid on one of our homes, you must first have an active account with Durham Key Options. If your account is active and you are still encountering problems, please contact us.
How long will it take for my application to be processed?
We have up to 10 working days to start processing your application. The timescale on how long it will take from this will vary depending on how long it takes to receive any further information required.
How can I get involved with Livin and help to shape services?
To find out more about the different ways you can get involved, please visit our getting involved section.
If you are struggling to buy food because of financial difficulties, or you are ill or vulnerable, we want to help. We are working with local organisations and community groups to provide support so that no one is left hungry. Please get in touch and we will contact you to let you know if you are eligible for a referral to a local foodbank.