How We Treat Damp and Mould
Things to look out for in your home that could lead to damp or mould:
- Leaking pipes, wastes or overflows
- Rain seeping through the roof where a tile or slate is missing, spilling from a blocked gutter, penetrating around window frames, or leaking through a cracked pipe
- Rising damp due to a defective dampcourse or because there is no damp course
These causes of damp often leave a ‘tidemark’ and you should have the necessary repairs carried out to remove the source of damp.
Report damp and mould
If you've noticed patches of mould in your home, we want to hear from you so we can take steps to fix it.
To report damp and mould, login to your My Livin account and select My Repairs. From there, you can report a repair by typing damp or mould into the search box. We'll then ask you a few questions so we can understand the issue and how best to help you.
If you'd prefer to speak to us, you can also call us on 0800 587 4538.
Login to my Livin Call 08005874538 Mould Treatment Rising Damp Treatment
