Ways We're Helping You

You may think getting in touch with us to talk about your money and your rent will not help. But it really doesn't take much to get your money back on track.

"We got some great tips to reduce our fuel usage and had a fuel debt of £1,217 written off."

"I am now claiming Universal Credit which gives me £650 a month."

"We got a referral for debt help - we feel much more positive now."

We have helped support these people and we can help you.

"I applied for a reduction in council tax and it reduced by £80."

"I set up a direct debit to pay my rent so I can budget for the rest of the month."

"I got part time work through Livin Futures after I lost my job."

Access to affordable credit

"My washing machine broke and I was really worried about having to buy a new one. My energy and food bills had gone up and I wasn't sure where to turn. I contacted Livin about the Credit Union and I was able to get a no interest loan for £350.

I can now pay this back over two years at £14.58 per month. This also allowed me to buy new clothes that the kids really needed"

Request money support

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.