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Service Charges

Service charges are payments you make to us for providing and maintaining additional services and benefits to buildings, communal areas and grounds maintenance of green spaces. These payments are separate from your normal rent charge.

Managed Migration

The Department for Works and Pensions (DWP) has published the timetable for migrating people who receive certain benefits onto Universal Credit.

Supporting Sustainable Tenancies

We aim to offer services and support so that our tenants are happy, empowered and living in comfortable and manageable homes in sustainable places and we are committed to helping tenants sustain their tenancy.

Greener Livin

Explore different methods you can use for greener Livin

Supporting families with back-to-school essentials

This year, we reviewed our targeted suport offer in response to feedback from families across our communities.

We introduced tailored back-to-school packs containig essential items such as stationery, calculators an other school supplies.

My Livin app transforms rent account management

Local Community to benefit from Club Sponsorship

Keeping active and healthy with community partners this summer

No child left on the sidelines – North East partners kick off landmark sports campaign

North East sports clubs and foundations, together with North East Mayor Kim McGuinness and the North East Housing Partnership, are coming together to make sure that no child is left on the sidelines with the launch of a new campaign to raise funds to provide sporting opportunities for children across the region.

Supporting Sustainable Tenancies

Vision: Empowered tenants living in comfortable and manageable homes in sustainable communities

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.