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Warm space enables local residents group to expand

Local cleaner achieves her dream with NHC Bursary

The £500 Northern Housing Consortium Unlocking Success Bursary has given Justyna Radecka, Newton Aycliffe, the vital boost to turn her dream into reality.

Supported by our Livin Futures team, Justyna successfully applied for the bursary, which has funded essential cleaning supplies and equipment, including a Henry Hoover, cleaning mops, and a wet-dry Karcher vacuum. This has enabled her to complete the British Cleaning Certificate, the British Cleaning Office and Housekeeping Diploma, and the Cleaning and COSHH qualification.

Applying For A Home

Frequently asked applying for a home questions

Third Party Authorisation

Third party authorisation is a process where you, our tenant, can grant permission to a family member, friend or a professional to act on your behalf to manage your tenancy.

Tenant Satisfaction Measures 2025/26

In 2023, the Regulator for Social Housing (RSH) introduced a set of 22 performance measures to assess how you, our tenants, feel about us as your landlord and how you think we can improve.

Tenants help to shape services

Tenant Satisfaction Measures 2024/25

In 2023, the Regulator for Social Housing (RSH) introduced a set of 22 performance measures to assess how you, our tenants, feel about us as your landlord and how you think we can improve.

Accessibility

We want you to be able to access our online services, including our website and our tenant app/portal in way that meets your individual needs.

Hartley Terrace lounge brings community together

Tenants have transformed Hartley Terrace Community Lounge, Spennymoor, into a thriving space where neighbours come together to stay active, connected and have fun.

Bungalows transform tenants' lives in Spennymoor

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.