Durham County Council has changed the Council Tax Reduction Scheme. From 1 April 2026, all working‑age residents will need to contribute towards their Council Tax.

We want to make sure you have the right advice and support. If you’re unsure how these changes might affect you, or what to do next, please contact Durham County Council on 03000 262 0000.

Search Results

Your search for the phrase Money returned 56 results.

Request For Money Support

We only need a couple of details from you and we can arrange help and support with your money right away.

Value For Money

The reports listed show how much our services cost, how they compare to other housing associations, how efficiencies are being made and how all of this contributes to providing quality homes, support and vibrant communities.

Money Support

We can help you make the most out of your money by providing expert financial support from budgeting and benefits to insurance and energy advice.

Money support team secures record savings for tenants

Emergency Support

If your circumstances have changed and you're struggling to afford food, gas, or electricity, Durham County Council can help.

Working with Northumbrian Water to save our tenants money

Rent is changing for all tenants

We follow rules set by the Government when we calculate annual changes to your rent. Our teams can support you to plan for these upcoming changes.

Universal Credit

Universal Credit (UC) continues to be a vital source of financial support for millions of people across the UK. Whether you're out of work, on a low income, or living with a health condition.

Pay Your Rent

The quickest and easiest way to pay your rent is online. You can also set up a direct debit, which is safe and convenient.

Moving In

There are some simple but essential things you need to do before, or on the day you move into your new home.

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.