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The reports listed show how much our services cost, how they compare to other housing associations, how efficiencies are being made and how all of this contributes to providing quality homes, support and vibrant communities.

Universal Credit is a single payment for people who are looking for work or on a low income.

We can help you make the most out of your money by providing expert financial support from budgeting and benefits to insurance and energy advice.

We follow rules set by the Government when we calculate annual changes to your rent. Our teams can support you to plan for these upcoming changes.

A small loan can help you to make sure your child is ready for their next school term.

As the temperature starts to drop, we all start to feel the costly pinch around this time of year with increased energy usage and extra spending. We’re here to support you where we can.

Vision: Financially strong and resilient, investing in the future of social housing for our customers and their communities

Ofgem have announced the energy price cap will raise an average of 6% from 1 April 2025. This means a typical housing paying by direct debit will pay £1,849 per year. The price cap sets a limit of the maximum amount suppliers can charge for each unit of gas or energy you use, if you use more you pay more, if you use less you’ll pay less.

We are a local housing provider currently managing over 9,000 homes across County Durham. Our goal is to improve lives through sustainable home and places.