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Jubilee Fields Estate - Local offers

We listened, we acted

We engaged with our tenants living on the Jubilee Fields Estate during 2021 to find out what is important to them. This engagement has allowed us to form Local Offers for the estate which we completed at the end of 2024. In collaboration with other partners we collectively managed to deliver the following.

Our anti-social behaviour (ASB) offer

We acknowledge that we play a significant role in contributing to safer neighbourhoods by working in partnership. We work closely with you, the Police and Durham County Council, to take swift action to resolve issues of anti-social behaviour.

We will take prompt, appropriate and decisive action in preventing anti-social behaviour and when managing incidents.

Between April 2021 and the end of 2024 we worked in partnership to reduce reported anti-social behaviour across the estate by 58% (police data). We worked in collaboration to address ASB as best we can by introducing various interventions estate inspections, drones, e-bikes, target hardening of open spaces, community safety equipment.

Our parking offer

We listened to you when you told us that an increase in vehicle ownership has caused difficulty parking on the estate.

We will improve the parking on our regeneration projects and work with you and Durham County Council to find ways of improving parking in other areas of the estate.

Our parking plan for the estate which we have developed with our County Councillors has seen the introduction of 114 new car parking spaces. These are concentrated on the Courts, Maple Avenue, Firtree, Magnolia, Jasmine and Jubilee Road.

Our tidy garden’s offer

We want our communities to be pleasant places to live and we listened when you said that untidy gardens, with fly tipping and litter are issues on the estate. You can report any concerns about gardens using our Livin app. If the untidy space or garden does not belong to a us, we will support you to contact the right people at Durham County Council.

We will carry out regular inspections of your estate to make sure our homes and properties are maintained to a suitable standard.

Between August 2021 and the end of 2024 we have carried out 40 estate inspections identifying 50 untidy gardens, 50 have been investigated and closed. We put in place a scheme which also supports those tenants who are unable to tidy their gardens due to age and ability. This will continue with monthly inspections throughout 2025 and residents are welcome to participate.

Our income and employment offer

We know that the ‘cost of living’ is affecting everyone, but some more than most. We can support you to improve your skills and provide routes into work to help ease the financial burden.

Our Livin Futures team can help you access training, volunteering opportunities and job vacancies.

Between April 2021 and the end of 2024 our Livin Futures employability team supported 47 tenants into employment. We continue to provide this offer to all residents on the estate. Please use the link below to register if you require any support in this area.

We acted and will continue to act…

We are very lucky to have a tenant group for your estate that will help us to monitor our Local Offers.

We will keep you updated through our dedicated Jubilee Fields page and we will review your local offers in three years.