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Plan A

Plan A

There's no Plan B. There's no Planet B either. It sets out ideas for the future. It aims to deliver a brilliant customer experience. It sets out 23 ambitious challenges. It's radical and realistic. It sets out a path to success. It's flexible. It can cope with the things we do not yet know. We are one team. Plan A is our map to a better future. It's the next step in our journey.

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