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Money Support

Money Support

From budgeting and benefits to insurance and buying household goods. We can help you make the most out of your money by providing expert financial support.

Frequently asked Questions

I have a benefit query, can you help?

Yes, our specialist Financial Wellbeing team will be able to help you with your benefit query, please contact us for further advice and assistance.

I'm struggling to pay my rent, can I get help?

Yes, we offer a wide range of advice and support to help you pay your rent. We can also make referrals to other agencies who can provide more specialist support, please contact us to arrange this.

Pages

  • Money Support

    From budgeting and benefits to insurance and energy advice. We can help you make the most out of your money by providing expert financial support.

    Home / Support / Money Support
  • Benefits Home / Frequently Asked Questions / Benefits
  • Tenant Support Service

    During the Coronavirus "lockdown" we are offering additional support to older and vulnerable tenants.

    Home / Tenant Support Service
  • Support

    We have many support offers to help our tenants to live comfortably and feel safe in their homes. For home, money or employment support, please get in touch.

    Home / Support
  • Universal Credit

    Are you a tenant looking to apply for Universal Credit? Our friendly Financial Wellbeing Advisors are here to help and support you throughout your claim.

    Home / Support / Universal Credit
  • Supporting sustainable tenancies

    Plan A is our map to a better future, previously business strategy to deliver support sustainable tenancies

    Home / About Us / Plan A / Supporting sustainable tenancies
  • Home Support

    We can support you to accessing and receiving the best support possible to help you to remain comfortable in your home.

    Home / Support / Home Support
  • Money support advice helps Livin tenants Home / News / 2020 / Money support advice helps Livin tenants
  • Moving In

    Our handy Moving In guide will help you to get set up and settled in your new home as quickly and easily as possible.

    Home / Your Home / Moving In
  • About Us

    We are an award winning not for profit housing association based in County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our communities.

    Home / About Us
  • Rent Account Home / Frequently Asked Questions / Rent Account
  • Our Board

    Meet our Board members and view the committee make up.

    Home / About Us / Our Board
  • Request for Money Support

    If you're in financial difficulties, get the help you need by requesting support from our friendly Financial Wellbeing Advisors.

    Home / Support / Money Support / Request for Money Support
  • Ways we're helping you Home / Support / Money Support / Ways we're helping you
  • Contact Us

    We'd love to hear from you! Our friendly Customer Services team will deal with your request within one working day.

    Home / Contact Us
  • Tenant Support Request

    Emergency support, Coronavirus, Tenant support

    Home / Tenant Support Request
  • Work and Training Support

    We can help you to improve your CV, develop your skills and find a job that is right for you.

    Home / Support / Work and Training Support
  • Maintaining strong finances and governance

    Plan A is our map to a better future, previously business strategy to enable us to maintain strong fincnaces and governance

    Home / About Us / Plan A / Maintaining strong finances and governance
  • Community Regeneration Fund

    Our Community Regeneration Fund supports projects that make an economic or social difference and help to improve lives.

    Home / Community / Community Regeneration Fund
  • Economic Projects

    Read about our economic projects, which include the Ladder Centre, Shildon Alive and Children's Blessings.

    Home / Community / Community Regeneration Fund / Economic Projects
  • Pay Your Rent

    Make a payment, check your rent account or request money support here.

    Home / Your Home / Pay Your Rent
  • Community

    Our communities are at the heart of what we do. Find out more about the community support available to you and your local community, to help to improve lives.

    Home / Community
  • Local Vacancies

    A selection of available job vacancies within our communities you can apply for.

    Home / Support / Work and Training Support / Local Vacancies
  • Privacy and Cookies

    In accordance with applicable data protection legislation, we are committed to protecting your rights and privacy when you use our services. Livin Housing Limited is registered as a data controller with the Information Commissioner’s Office.

    Home / Privacy and Cookies
  • Frequently Asked Questions

    Our frequently asked questions give you all the answers you need to be able to solve your query.

    Home / Frequently Asked Questions
  • Rent is changing for all tenants Home / Rent is changing for all tenants
  • Ways we're helping you

    Read some of our customers stories and find out all the different ways we're helping them get back into work or training.

    Home / Support / Work and Training Support / Ways we're helping you
  • Request for work and training support

    Looking to get into employment? We can help you to improve your CV, develop your skills and find a job that is right for you.

    Home / Request for work and training support
  • Community Development on Western, Newton Aycliffe

    Find out more about the Western Area community regeneration project, Newton Aycliffe.

    Home / Community / Community Projects / Community Development on Western, Newton Aycliffe
  • Coronavirus COVID-19 update to services

    Coronavirus, Coronavirus update, Livin Coronavirus information, landlord Coronavirus help,

    Home / Coronavirus COVID-19 update to services
  • Skills Foundations

    Are you out of work or looking to gain new skills? Our Skills Foundations can provide you with the skills to put you on a new career path.

    Home / Support / Work and Training Support / Skills Foundations
  • Our People

    Meet our Leadership Team made up of Colin Steel, Alan Boddy, Sean Brodie, Helen Darby, Peter Camp and Graham Darby.

    Home / About Us / Our People
  • Tenant Emergency Support Service Home / Thank you for submitting a form / Tenant Emergency Support Service
  • Social Projects

    Read about the social projects funded by the Community Regeneration Fund, which include the Dementia Cafe and The ARK.

    Home / Community / Community Regeneration Fund / Social Projects
  • Appointments available on an evening and at the weekend Home / News / 2018 / Appointments available on an evening and at the weekend
  • Local Community to benefit from Club Sponsorship Home / News / 2018 / Local Community to benefit from Club Sponsorship
  • Background

    Plan A is our map to a better future, previously business strategy.

    Home / About Us / Plan A / Background
  • Livin reaches out to older and vulnerable tenants Home / News / 2020 / Livin reaches out to older and vulnerable tenants
  • People the Memory Café has helped

    Read about the support provided for the Shildon community by the Memory Café.

    Home / Community / Community Regeneration Fund / Social Projects / People the Memory Café has helped
  • Ending Your Tenancy

    If the time has come to end your tenancy, you can find out how here.

    Home / Your Home / Ending Your Tenancy
  • Complaints and Feedback

    You can share your views about Livin to help us improve the services we provide.

    Home / Complaints and Feedback
  • 2020

    See our 2020 news, press releases and events

    Home / News / 2020
  • Home

    Local housing provider currently managing and letting over 8,400 homes in County Durham, Spennymoor, Chilton, Ferryhill, Newton Aycliffe, Trimdon, Sedgefield. Provide great homes to rent, regenerating communities and building new homes for tenants.

    Home /
  • Gas Servicing - Keeping You Safe

    The safety of you and your family is our priority. By law we have to make sure that a gas service is carried out in your home every year. This helps you to maintain higher levels of safety, health, money and also identify potential problems which may occur.

    Home / Your Home / Looking After Your Home / Gas Servicing - Keeping You Safe
  • Why choose a career with us?

    Choose a career with Livin and benefit from our learning and development opportunities and excellent staff rewards.

    Home / About Us / Why choose a career with us?
  • Plan A

    Plan A is our map to a better future, previously business strategy.

    Home / About Us / Plan A
  • New homes for independent living taking shape in Ferryhill Home / News / 2019 / New homes for independent living taking shape in Ferryhill
  • Shildon chairman lays out ambitious plans for the Northern League club Home / News / 2019 / Shildon chairman lays out ambitious plans for the Northern League club
  • Local housing provider shows its colours for Bradley Home / News / 2019 / Local housing provider shows its colours for Bradley
  • Summer holiday activities boosted by new partnership Home / News / 2019 / Summer holiday activities boosted by new partnership
  • New approach to meeting housing needs in local communities Home / News / 2019 / New approach to meeting housing needs in local communities
  • Another step forward towards a dementia friendly community in Shildon Home / News / 2018 / Another step forward towards a dementia friendly community in Shildon
  • A happy and healthy start to the day for local children Home / News / 2018 / A happy and healthy start to the day for local children
  • Livin Step up to the Plate Home / News / 2018 / Livin Step up to the Plate
  • Stunning new build bungalows available through Shared Ownership in Sedgefield Home / News / 2018 / Stunning new build bungalows available through Shared Ownership in Sedgefield
  • Funding donated to replenish foodbanks Home / News / 2018 / Funding donated to replenish foodbanks
  • Delivering a brilliant customer experience

    Plan A is our map to a better future, previously business strategy to deliver a brilliant customer experience

    Home / About Us / Plan A / Delivering a brilliant customer experience
  • Providing quality homes

    Plan A is our map to a better future, previously business strategy to help provide quality homes

    Home / About Us / Plan A / Providing quality homes
  • Enabling strong communities

    Plan A is our map to a better future, previously business strategy to enable strong communities

    Home / About Us / Plan A / Enabling strong communities
  • Building and acquiring homes

    Plan A is our map to a better future, previously business strategy, building and acquiring homes

    Home / About Us / Plan A / Building and acquiring homes
  • Enabling employees to flourish

    Plan A is our map to a better future, previously business strategy, enabling employees to flourish

    Home / About Us / Plan A / Enabling employees to flourish
  • Livin team grows with new appointments

    Local housing provider, Livin has announced additional key appointments in its housing and property teams. David Rafferty and Paul Thompson, both from strong social housing backgrounds, joined Livin this week as head of housing management and head of property services.

    Home / News / 2020 / Livin team grows with new appointments
  • Sector statement on Coronavirus crisis

    Sector statement on Coronavirus crisis National Housing Federation

    Home / News / 2020 / Sector statement on Coronavirus crisis
  • Community makes Easter possible for hundreds of Children

    Livin news, Community makes Easter possible for hundreds of Children

    Home / News / 2020 / Community makes Easter possible for hundreds of Children
  • Foodbanks able to keep on delivering

    Foodbanks able to keep on delivering, Livin news

    Home / News / 2020 / Foodbanks able to keep on delivering
  • Reassurance for Livin tenants needing essential gas servicing visits Home / News / 2020 / Reassurance for Livin tenants needing essential gas servicing visits
  • Volunteering and work experience Home / Support / Work and Training Support / Volunteering and work experience
  • Online Training Opportunities Home / Support / Work and Training Support / Online Training Opportunities
  • Jubilee Fields Estate and The Courts Regeneration, Shildon

    Find out about the regeneration underway at The Courts in Shildon.

    Home / Community / Community Projects / Jubilee Fields Estate and The Courts Regeneration, Shildon
  • Getting Involved

    How to get involved and give feedback.

    Home / About Us / Getting Involved
  • Domestic Abuse

    Find out more about what help and services are available if you or someone you know is a victim of domestic abuse.

    Home / Support / Domestic Abuse